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Why Web as a Service (WaaS) Is a Smarter Choice

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WaaS Isn’t Just a Buzzword — It’s a Better Way to Build Your Website

When I started offering web design services, I followed the usual agency model: one-off projects, upfront quotes, endless back-and-forth, and once the site was delivered — that was it. Client happy, invoice paid, on to the next one. Sound familiar?

But over time, I started to notice a problem. Websites aren’t one-and-done. Clients needed updates. Their businesses evolved. Design trends changed. And suddenly, that beautiful site we launched a year ago started to feel outdated — and worse, unsupported.

That’s when I stumbled on the concept of Website as a Service (WaaS) — and it just clicked.

What Is WaaS (and Why It Makes So Much Sense)?

WaaS flips the traditional web design model on its head. Instead of charging a large upfront fee for a website and then walking away, I offer clients a subscription-based service that includes:

  • Initial site setup
  • Ongoing design tweaks and edits
  • Technical maintenance and security
  • Priority support
  • Hosting and backups

In short, WaaS gives you a high-quality website — and keeps it that way.

You don’t pay thousands upfront. You don’t wait weeks for quotes when you need a simple change. And you’re not left managing updates or worrying if your site is secure. It’s all taken care of.

A Bit of Inspiration: Designjoy

My approach didn’t come out of nowhere. I was hugely inspired by Designjoy, a one-man design subscription service that delivers high-quality design on tap. No hourly rates. No scope creep. Just a clear, productized service with one simple promise: unlimited design, one flat fee.

Designjoy helped me see that clients don’t want process — they want results. And they want them without friction.

WaaS is my version of that idea, but tailored to small businesses, startups, and creators who need a reliable, modern website with zero hassle.

Why Productized Services Work So Well

Traditional services can feel like a black box: you’re never quite sure what’s included, how much it’ll cost, or how long it’ll take. Productized services are the opposite — they’re packaged, priced, and delivered consistently.

Clients get clarity. I get focus. Everyone wins.

How WaaS Compares to Traditional Web Projects

WaaSTraditional Web Design
PaymentMonthly, predictableOne large upfront payment
UpdatesIncluded and ongoingOften extra, delayed, or ignored
SupportBuilt-in, ongoingLimited or billed separately
Tech MaintenanceFully managedUsually left to the client
FlexibilityAdaptable over timeRigid, often outdated within a year

For many of my clients, WaaS just makes more sense. It’s affordable, stress-free, and feels more like a partnership than a transaction.

Who Is WaaS For?

WaaS is perfect for:

  • Small businesses who want to stay current without the tech headaches
  • Creators and solopreneurs who need speed and flexibility
  • Startups that need to iterate quickly without blowing their budget
  • Non-technical founders who just want their website “handled”

If you’re building a brand and want a site that evolves with you — not one that collects dust — WaaS is a no-brainer.

Thinking of Redesigning or Starting Fresh?

If this approach sounds like a better fit than the old-school web design model, let’s chat. You can reach out here — no pressure, just a quick conversation to see if it’s the right move for you.


P.S. If you’re into how service businesses are evolving, check out Designjoy. It’s a great example of what happens when you simplify the experience for clients and focus on value, not process.

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